Frequently Asked Questions

  • We offer professional video editing services, specialising in creating engaging social media videos, product videos and online course videos. We'll transform your footage, assets, stills, and old video content into fresh, captivating visual stories.

  • We'll transform your footage, assets, stills, and old video content into fresh, captivating visual stories. Our prices include royalty-free music, stock footage, colour grading, text overlay, captions, sound effects and motion graphics.

  • We aim to complete your project within 1-2 weeks of receiving your footage and assets. For larger packages, it may take longer, but we will provide you with an estimated delivery date when you place your order.

  • You can easily upload your footage to our secure server or share it via cloud storage services. We will provide you with instructions on how to do this once you've placed your order.

  • We accept a wide range of video file formats, including MP4, MOV, AVI, and more. We also accept all image files types including JPG, PNG, TIFF etc. If you're unsure about the compatibility of your file format, please reach out to us, and we'll assist you.

  • To purchase one of our packages, simply visit our website and select the package that suits your needs. Follow the instructions to make payment, and you'll receive an email with further instructions on how to submit your footage and project details.

  • Yes, we offer 2 rounds of revisions to ensure your satisfaction. We want to make sure the final video meets your expectations.

  • No, you do not need to provide the footage for all videos at once if you purchase the 5 or 10 video package. We understand that you may have different video projects or content to edit over time, so you can submit the footage for each video individually when you're ready. This flexibility allows you to take advantage of the package without the pressure of providing all the content at the outset. When you're ready to have a video edited, simply send us the footage, and we'll begin the editing process.

  • Absolutely! We can provide creative input and suggestions for your video projects.

  • Yes, you can request specific music or sound effects to be included in your videos. We can assist with sourcing appropriate audio elements or use the ones you provide.

  • You retain full rights to the edited videos we create for you. We do not claim ownership, and you are free to use the videos as you see fit for personal or commercial purposes.

  • Visit BFF Productions to discover how we can assist with every step of your project, including pre-production, shooting, and editing.